Using Copilot in IT
One of IT's greatest challenges is balancing rapid innovation with shrinking budgets. This infographic shows how Microsoft Copilot can support IT professionals across roles and help reduce management costs by enhancing productivity and streamlining service operations. View the infographic to see how your IT team can benefit from Copilot. For guidance on deploying Copilot in your IT environment, reach out to Connecting Point.
How does Microsoft Copilot enhance IT support?
Microsoft Copilot enhances IT support by integrating AI assistance into both self-service and service desk workflows. This integration helps reduce ticket resolution time and application downtime, ultimately leading to improved user satisfaction.
What impact does Copilot have on IT management costs?
Copilot provides real-time AI assistance for faster issue resolution, allowing IT agents to focus on delivering high-quality service. This efficiency can lead to reduced IT management costs and improved overall productivity.
How can Copilot support employee experience?
Copilot can help improve the employee experience by reducing the workload on IT and support staff. It assists with various tasks such as onboarding new users, evaluating IT solutions, and managing device health, which streamlines processes and enhances overall satisfaction.
Using Copilot in IT
published by Connecting Point
Connecting Point is a Regional Leader in Networking, Internet, Cloud Solutions, Business Products, and Services. We offer consulting and training with a broad range of services and products for small businesses, corporations, education, and government computing environments. We are nationally recognized by companies such as Cisco, Meraki, Microsoft, HP, IBM, Promethean, Okidata, Epson, Ruckus, Symantec, and many, many more. Our four locations provide support in South Dakota, North Dakota, Minnesota, Iowa, and Wisconsin. We pride ourselves on our talented people who have helped shape our culture.