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    How Copilot Improves the Workday for Customer Service Reps

    Your customer service agents juggle multiple tasks, systems, and customer requests daily. Microsoft Copilot integrates AI-driven assistance into workflows, allowing your agents to respond faster, streamline case management, and improve customer satisfaction. Download this infographic provides a detailed look at how AI supports service teams throughout their day. Contact Connecting Point to discuss AI solutions for your customer service team.

    How Copilot Improves the Workday for Customer Service Reps published by Connecting Point

    Connecting Point is a Regional Leader in Networking, Internet, Cloud Solutions, Business Products, and Services. We offer consulting and training with a broad range of services and products for small businesses, corporations, education, and government computing environments. We are nationally recognized by companies such as Cisco, Meraki, Microsoft, HP, IBM, Promethean, Okidata, Epson, Ruckus, Symantec, and many, many more. Our four locations provide support in South Dakota, North Dakota, Minnesota, Iowa, and Wisconsin. We pride ourselves on our talented people who have helped shape our culture.