Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Connecting Point for help designing a Teams strategy that meets your service goals.
Connecting Point is a Regional Leader in Networking, Internet, Cloud Solutions, Business Products, and Services. We offer consulting and training with a broad range of services and products for small businesses, corporations, education, and government computing environments. We are nationally recognized by companies such as Cisco, Meraki, Microsoft, HP, IBM, Promethean, Okidata, Epson, Ruckus, Symantec, and many, many more. Our four locations provide support in South Dakota, North Dakota, Minnesota, Iowa, and Wisconsin. We pride ourselves on our talented people who have helped shape our culture.
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